At S.E. Art & Designs, each item is handmade or made-to-order with care. Because of the personal and custom nature of these items, all sales are final.
That said, I want you to love your purchase! If your item arrives damaged, defective, or not as described, please contact me within 7 days of delivery at info@stephanieestes.art, and I’ll be happy to make it right.
What qualifies for a replacement or resolution:
Wrong item or size sent
Item arrives damaged
Major flaws not shown in product photos
What doesn’t qualify:
Buyer’s remorse
Slight color variation due to screen differences
Custom orders approved before production
Thank you for supporting handmade work and small business creativity. 💛